Patient Centered Medical Home


Patient Centered Medical Home – What it means for you as a patient; what we as your care team will do for you; and what we expect you to do for your own health.

Patient Centered Medical Home means that you will be surrounded by a dedicated team of health professionals, working together with you, to optimize your health goals using the best evidence-based medicine and resources available for you today. Helping empowering you to take responsibility for your health and giving you the self-management support that you need to succeed.

As your primary care provider/team we will:

  • Learn about you, your family, life situation, and health goals and preferences. I will remember these and your health history every time you seek care and suggest treatments that make sense for you.
  • Take care of any short-term illness, long-term chronic disease, and your all-around well-being.
  • Keep you up-to-date on all your vaccines and preventative screening tests.
  • Connect you with other members of your care team (specialists, health coaches, etc…) and coordinates your care with them as your health needs change.
  • Be available to you after hours for your urgent needs.
  • Notify you of test results in a timely manner.
  • Communicate clearly with you so you understand you conditions and all you options.
  • Listen to your questions and feelings. We will respond promptly to you – and your calls – in a way you understand.
  • Help you make the best decisions for you care.
  • Give you information about classes, support groups, or other services that can help you learn more about your condition and stay healthy.

We trust you, as our patient, to:

  • Know that you are a full partner with us in your care.
  • Come to each visit with any updates on medications, dietary supplements, or remedies you are using, and with any questions you may have.
  • Keep scheduled appointments or call to reschedule or cancel as early as possible.
  • Understand your health condition and what you can do to stay as healthy as possible.
  • Work with us to develop and follow a plan that is best for your health, if you have obstacles to this plan please discuss these fully with us.
  • Take medication as prescribed.
  • Contact us after hours only if your issue cannot wait until the next work day.
  • If possible contact us before going to the emergency room so someone who knows your medical history can care for you.
  • Agree that all health care providers in my care team will receive all information related to your healthcare.
  • Learn about your health insurance coverage either from your insurer, or if you have additional questions about your benefits call (718) 486-9800 and ask for Mrs. Lindner.
  • Give us feedback to help us improve our care for you.


Dr. Zagelbaum can be reached after hours by calling him directly at (917) 767 – 4157

Normal Business Hours

Sunday 10:00 AM – 3:00 PM
Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 11:00 AM – 6:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 1:00 PM

Advance Appointment Hours

Monday 11:00 AM – 4:00 PM
Tuesday 11:00 AM – 4:00 PM
Wednesday 11:00 AM – 4:00 PM
Thursday 11:00 AM – 4:00 PM

Extended Hours

Sunday 5:00 PM – 11:00 PM
Monday 7:00 PM – 11:00 PM
Tuesday 6:00 PM – 11:00 PM
Wednesday 6:00 PM – 11:00 PM
Thursday 7:00 PM – 11:00 PM
Saturday 7:00 PM – 11:00 PM